Long-term technical support for Atlassian apps
Ongoing care for your Atlassian apps and integrations — proactive monitoring, fast response, predictable monthly billing.
Software that sits in the middle of a workflow has to keep working. We provide ongoing support for Atlassian-side apps and integrations — the kind of relationship where you have an engineer to call, not a ticket queue.
What is included
- Proactive monitoring of your apps, integrations and key Atlassian endpoints.
- Incident response with documented SLAs.
- Compatibility tracking — Atlassian platform changes, API deprecations, breaking releases.
- Monthly maintenance — dependency updates, security patches, performance tuning.
- Roadmap input — small enhancements rolled into the monthly retainer.
For which products
We support apps and integrations we built ourselves, and we can take over support for third-party apps when the original vendor is unresponsive or has been acquired. Pre-engagement audit included.
Hosting
Server, Data Center and Cloud — we cover the full Atlassian deployment range. Cloud is now the default for new work, but we still maintain Server / DC installations for customers who run on-prem.
Have a project in mind?
Tell us about your Atlassian setup and what you'd like to improve. Most conversations turn into a concrete proposal within a week.