Integrations

Integrations between Atlassian and the rest of your stack

Custom bidirectional integrations between Atlassian Cloud and CRMs, observability, finance, internal apps.

Integrations

When the data your team needs lives in two systems, the cost is real — manual copy-paste, drift between sources of truth, missed automations. We build integrations that close that gap, respecting the limits of both Atlassian Cloud APIs and your downstream systems.

Common scenarios

  • Sales ↔ Jira — Salesforce / HubSpot opportunities and renewals materialised as issues; pipeline events that update workflow.
  • Support ↔ Engineering — Zendesk / Intercom tickets that link, sync or escalate to JSM and JIRA.
  • Observability → Jira — Datadog / Sentry / PagerDuty alerts deduplicated into incidents.
  • Finance ↔ Jira — Stripe / NetSuite / QuickBooks reconciliation flows.
  • Internal apps — bespoke pipelines for proprietary internal systems.

How we approach it

  • Map the actual workflow — not just the API surface.
  • Pick the right delivery model: scheduled poll, webhook, event-bridge, or a Forge / Connect app.
  • Design for failure: idempotency keys, retries with backoff, replay, dead-letter queues.
  • Observability built in — you should see what flowed, what failed, and why.
Let's talk

Have a project in mind?

Tell us about your Atlassian setup and what you'd like to improve. Most conversations turn into a concrete proposal within a week.